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Introduction
How to use this resource

There are basically two types of information you can get out of your box office system

  • Sales data (based on individual performances or events)
  • Customer data (based on customers and the purchases they have made)
If you want to see at a glance what kind of charts you can use to present your key indicator data click here:


Indicators
If you want to see how these key indicators can be interpreted and analysed collectively to reveal a picture of how an organisation is doing in terms of sales, click here:
Sales
If you’d like to read more about the behaviour of customers, how it can be analysed, and the implications customer behaviour might have for an organisation, click here:
Customers
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